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Cookie policy

We use cookies to give you a better service and provide you with a better browsing experience. We are responsible for installing the cookies we use and what we do with the data we obtain from them, whether they are proprietary or third-party cookies.

  1. What are cookies and what else is stored in the browser?
  2. Are they dangerous?
    Technical and preference cookies have more benefits than risks
    Statistical cookies ALSO do not pose an appreciable risk
    Proprietary cookies also usually do not pose an appreciable risk for you
  3. What technical cookies do we use and why?
  4. What preference cookies do we use and why?
  5. What statistical cookies do we use and why?
  6. What marketing cookies do we use and why?
  7. How can I manage or disable cookies?
  8. Changes to this Cookie Policy

1- What are cookies and what else is stored in the browser?

Cookies are small text files that are stored in your browser when you visit our website. These files contain information about your browsing and interaction with our website, with the aim of making your user experience more efficient. Some cookies are essential for the proper functioning of our website, such as technical or user interface personalisation cookies, and others, such as analytical cookies or behavioural advertising (or marketing) cookies, require that we inform you and that you give us your consent before we can use them.

LocalStorage and SessionStorage are two data storage locations in your device browser and, like cookies, they may be proprietary (created by our own website) or third-party (created by our service providers or partners). The difference between the two locations is that LocalStorage stores information indefinitely or until you decide to clear the browser data, while SessionStorage stores information for as long as the tab where our website is being used remains open and, once closed, the information is deleted. The difference with cookies is that these two locations enable the storage of more information than cookies without impacting the performance of our website.

2- Are they dangerous?

In general, the level of risk of cookies depends on the type of cookie, and whether they are proprietary or third-party. Most cookies are not dangerous. Specifically:

The Article 29 Working Party (former WP29 and current European Data Protection Committee) in its Opinion 4/2012, ‘on Cookie Consent Exemption’, considers that the following cookies do not pose a risk for you and are exempted from the requirement to obtain informed consent prior to their use:

  • Cookies necessary for communications to be transmitted through a network between the user and the servers that host the website
  • Cookies necessary to provide a specific functionality explicitly requested by the user

This exemption from the obligation to base the legality of cookie usage on your consent, so as not to represent a risk for you, is also reflected in the cookie guides published by most of the Data Protection Agencies of the EU countries (for example, in the case of Spain, it is included in Section 4.1 of the cookie usage guide, dated July 2020).

WP29 defined the purposes that it explicitly considers to have more benefits than risks for you:

Purposes of cookies explicitly excluded from informed consent

With regard to their purpose, WP29 explicitly excludes the following cookies from the obligation to obtain the visitor’s informed consent:

  • Cookies known as ‘user input’, which are usually used to track the user’s actions when they fill in the online forms of an http session, or to remember the shopping basket that the user has selected in an e-commerce shop)
  • Session cookies used for user authentication or identification, which store a kind of token (witness that the user is who they claim to be and has already been authenticated) to prevent this user from having to give their username or password on each page requested and have restricted access
  • User security cookies, introduced specifically to strengthen the security of the service explicitly requested by the user. For example, to detect erroneous and repeated attempts to connect to a website, or abuse
  • Media player session cookies
  • Load balancing session cookies
  • User interface personalisation cookies, such as those remembering your preferred language
  • Certain plug-in cookies to exchange social content

In general, in those cases in which a website offers its visitors a service, to use cookies exclusively for the purposes for which it is not necessary to obtain consent, listed above, whether they are proprietary or third-party cookies, it will not be necessary for the person responsible for the website, us, to inform the visitor of the use thereof or to obtain their consent.

Statistical cookies ALSO do not pose an appreciable risk

Regarding the processing of data collected through analytical cookies, the aforementioned opinion of the current European Data Protection Committee stated that, although they are not exempt from the requirement to obtain consent for their use, they are unlikely to pose a risk to users’ privacy as long as they are proprietary cookies, which process aggregated data with a strictly statistical purpose, which provide information on their uses and include the option for users to refuse consent.

Proprietary cookies also usually do not pose an appreciable risk for you

Proprietary cookies are generated by our website, while third-party cookies are generated by services or providers independent of us, and it is these independent providers who define the ends and means of any processing they perform.

Our only responsibility regarding third-party cookies is the necessary collaboration of our website in the placement of these cookies on your computer. We are normally required to place such cookies on your computer in order to be able to use the services provided to us by said third parties (for example, to check that you are not one of the many robots that abound on the Internet, and thus ensure that any authentic requests or comments sent to us through the forms on our website are seen).

3- What technical cookies do we use and why?

Technical cookies are those which allow users to browse a website, platform or application, as well as use the different options or services available, including website management and functionality and enabling of website functions and services (e.g. to identify a session, access parts of the website with restricted access, remember the elements that make up your order, perform the purchase process for your order, manage your payment, etc.). The website or app cannot function adequately without these cookies and they are therefore considered essential.

You can check these and other cookies on our list of cookies.

4- What preference cookies do we use and why?

Preference or personalisation cookies enable our website to remember information that changes the way in which our web pages behave or the appearance that they have in order to differentiate your experience from that of other users. For example, the language you would like to view our website in is usually remembered. If you voluntarily choose the features by, for example, selecting the flag or letters that represent your language, the service is considered to have been expressly requested by you as long as the cookies comply exclusively with the purpose of personalisation. In this case, it would therefore not be necessary to ask you for explicit authorisation.

You can check these and other cookies on our list of cookies.

5- What statistical cookies do we use and why?

Statistical or analytical cookies are those which allow our website to understand how visitors interact with the web pages and thus conduct a statistical analysis of the services we provide. The data collected are used to measure activity on our website with the aim of improving the products and services we offer you.

We will only use analytical cookies if you authorise us to do so by clicking on the corresponding button in the cookie banner or via the settings menu.

You can check these and other cookies on our list of cookies.

For example, we use cookies from the Google Analytics service, from Google Ireland Limited, to extract aggregate statistics. This means that the cookies can also send the information collected to Google Ireland Limited. To avoid these data being sent, we recommend installing in your browser the Google Analytics Opt-out Browser Add-on. This add-on does not stop your browser from sending data to our website, but it does stop data being sent to Google.

To find out more about how Google uses your data, visit the following Google pages:

Privacy and Google’s terms and conditions

Safeguarding your data

6- What marketing cookies do we use and why?

Marketing or behavioural advertising cookies store information on user behaviour obtained through continuous observation of your browsing habits, which allows a specific profile to be developed to show relevant and attractive ads to the individual users, thereby ensuring they are more valuable to third-party advertisers.

We will only use marketing cookies if you authorise us to do so by clicking on the corresponding button in the cookie banner or via the settings menu.

Utilitzarem cookies de màrqueting exclusivament si ens autoritzes a fer-ho prement el corresponent botó del bàner de cookies o mitjançant el seu menú de configuració.

7- How can I manage or disable cookies?

If you disable the installation of cookies in your browser, you will still be able to use your browser to access our website, but your browsing may not be optimised and some services we offer may not work correctly.

8- Changes to this Cookie Policy

We will update this Cookie Policy whenever necessary to reflect any changes to our products and services.

If there are substantial changes to this policy, we will notify you before they come into effect by publishing a prominent notice in the cookie banner. In any case, we recommend periodically reviewing this Cookie Policy to find out which cookies we are using and how.

Last updated: 31 March 2023